FAQs

GENERAL

How do you drink Clovendoe?

All Clovendoe spirits are designed to be used just like regular alcoholic spirits. Keep it simple with tonic and garnish, get your mixologist on by creating your favourite cocktail, drink over ice in a tumbler, or even by the shot! 30ml is a single serve and 60ml for a double.

Click here for cocktail inspiration. Cheers!

Is Clovendoe safe to drink when I am pregnant?

All Clovendoe products are created with premium botanicals, and are sugar, sweetener, gluten and additive-free. Clovendoe Zero contains no alcohol and is a fantastic non-alc alternate for anyone who is pregnant or breast-feeding.

The Clovendoe 24 range is 24% ABV and like all alcoholic products, is not recommended for consumption when pregnant or breastfeeding.

We are not qualified to provide medical advice so always check with your medical practitioner or refer to Drink Wise.

Is Clovendoe Zero truly zero alcohol?

Due to the distillation process of the essential oils found in the botanicals we use, our spirits contain trace amounts of alcohol of less than 0.5% ABV. This is similar to other fermented beverages like kombucha.

What is in Clovendoe products?

Our Head Distiller loves working with botanicals and uses 21 premium botanicals across our range. Where possible we use organic, ethically sourced and local botanicals. It’s the pure vapours collected through the distilling process that create the flavour profile of Clovendoe products. No added sugars, sweeteners or fake stuff!

How is Clovendoe made?

All our botanical infusions (Seed, Sprout and Stem) are carefully curated. Our Master Distiller spent two years developing and perfecting each recipe before presenting them - so you can only imagine her OCD tendencies flow into the distilling process. Catie and the team meticulously prepare the fresh and organic botanicals before macerating and distilling. And unlike many non-alcoholic spirits (and FYI, there are not many around that are genuinely distilled), we don't blend the distillations or buy them in. Nope!

Our carefully crafted recipe means we already have the right flavour profiles down pat- it's simple traditional culinary skills. So we throw our beautiful botanicals all together in our small batch traditional copper pot stills and let them do their dance together. What comes out is the final product; we sip, clap/nod, add the mandatory minimal natural preservatives to the batch and then hand bottle, label and pack ready for you.

Is Clovendoe good for people who are health-conscious?

Yes! The good news is that there are no added sugars and less than 3 calories per 30ml shot of Clovendoe Clovendoe Zero, coming from the natural extracts and flavours. Super guilt free!

Is Clovendoe Vegan?

All Clovendoe products are suitable for vegan’s and vegetarians.

Is Clovendoe anti-alcohol?

We’re for choice. Adults can choose to drink whatever they want and if sometimes (or all the time) they wish to not drink alcohol, then we’re for that! But We also go hand in hand with a responsible drinker’s lifestyle.

WHOLESALE ENQUIRIES

I’d like to stock Clovendoe in my bar, café, restaurant or store. Who do I contact about wholesale?

It’s lovely to know you have such fabulous taste. Click on this link and fill in the information about your business, and a member of our fabulous team will be in touch to chat with you shortly.

Can you assist me curate my cocktail or virgin-cocktail menu?

We love enquiries like this! We are always excited to share our cocktail recipes with you or connect you with our mixologist to curate your own menu.

ORDERS & PAYMENTS

What payment types does Clovendoe Distilling Co. accept online?

Clovendoe accepts all major credit cards, PayPal, After Pay or credit card using Visa, Mastercard or Amex.

Is my personal information kept safe with Clovendoe Distilling Co.?

Clovendoe Distilling Co. takes a number of measures to prevent fraudulent use of credit cards and other online payment systems. If you believe your card has been used for a purchase with Clovendoe Distilling Co. without your permission, please email us at hello@clovendoe.com (and contact your bank!).

You can read more about our privacy policy here.

Has my order gone through successfully?

Once your order has been placed, you’ll get a confirmation email with details of your order and an order number. We hope our emails are never diverted to your junk mail folder, but it's best to check.

If you have been charged for an order but haven’t received a confirmation email, get in touch with us at hello@clovendoe.com just in case you have accidentally added an incorrect email address. 

I’m having trouble placing an order. Who can help me?

Our system is pretty straight forward but if you discover any glitches and need some help then please get in touch via hello@clovendoe.com and we will help you out.  

Can I return my order?

At Clovendoe Distilling Co. we stand behind the products we sell and hope that you are more than satisfied with your goods. All products intended for consumption are non-refundable and we do not accept returns.  

Can I change my order once it’s been placed?

We’re pretty flexible, so if you have made a mistake with your order then get in touch with us as soon as possible and we will do and our customer care team will then try to fix this up before your order has been dispatched.  

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